Submit a ticket : Wezen Helpdesk

Submit a ticket

Requester

Subject

Wezen Instance (ex: example.wezen.com)

Type

<div class="control-group ticket_section">
                     <label class="  control-label cf_namesemails_of_users_877292-label " for="helpdesk_ticket_cf_namesemails_of_users_877292">Name(s)/Email(s) of User(s) [one per line]</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_namesemails_of_users_877292]" id="helpdesk_ticket_custom_field_cf_namesemails_of_users_877292">
&lt/textarea&gt
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_sourcelanguage_877292-label " for="helpdesk_ticket_cf_sourcelanguage_877292">Source Language</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_sourcelanguage_877292]" id="helpdesk_ticket_custom_field_cf_sourcelanguage_877292"><option value="">...</option>
<option data-id="42000181187" value="en-GB">en-GB</option>
<option data-id="42000181188" value="en-US">en-US</option>
<option data-id="42000181186" value="fr-FR">fr-FR</option>
<option data-id="42000181189" value="Other (please specify in description field)">Other (please specify in description field)</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_targetlanguage_877292-label " for="helpdesk_ticket_cf_targetlanguage_877292">Target Language</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_targetlanguage_877292]" id="helpdesk_ticket_custom_field_cf_targetlanguage_877292"><option value="">...</option>
<option data-id="42000250262" value="ar-AE">ar-AE</option>
<option data-id="42000200117" value="ar-EG">ar-EG</option>
<option data-id="42000200118" value="ar-MA">ar-MA</option>
<option data-id="42000258556" value="ar-SA">ar-SA</option>
<option data-id="42000258557" value="cs-CZ">cs-CZ</option>
<option data-id="42000200119" value="da-DK">da-DK</option>
<option data-id="42000200120" value="de-AT">de-AT</option>
<option data-id="42000200121" value="de-CH">de-CH</option>
<option data-id="42000200122" value="de-DE">de-DE</option>
<option data-id="42000272434" value="ee-ET">ee-ET</option>
<option data-id="42000200123" value="el-GR">el-GR</option>
<option data-id="42000258558" value="en-AU">en-AU</option>
<option data-id="42000200124" value="en-GB">en-GB</option>
<option data-id="42000258559" value="en-IN">en-IN</option>
<option data-id="42000258560" value="en-MY">en-MY</option>
<option data-id="42000258561" value="en-PH">en-PH</option>
<option data-id="42000258562" value="en-SA">en-SA</option>
<option data-id="42000258563" value="en-SG">en-SG</option>
<option data-id="42000200209" value="en-US">en-US</option>
<option data-id="42000250815" value="en-ZA">en-ZA</option>
<option data-id="42000200125" value="es-AR">es-AR</option>
<option data-id="42000200126" value="es-CL">es-CL</option>
<option data-id="42000200127" value="es-CO">es-CO</option>
<option data-id="42000200128" value="es-ES">es-ES</option>
<option data-id="42000200129" value="es-MX">es-MX</option>
<option data-id="42000200130" value="es-PA">es-PA</option>
<option data-id="42000200132" value="es-UY">es-UY</option>
<option data-id="42000200131" value="es-PE">es-PE</option>
<option data-id="42000258564" value="fa-IR">fa-IR</option>
<option data-id="42000200133" value="fi-FI">fi-FI</option>
<option data-id="42000200134" value="fr-BE">fr-BE</option>
<option data-id="42000200135" value="fr-CA">fr-CA</option>
<option data-id="42000200136" value="fr-CH">fr-CH</option>
<option data-id="42000200137" value="fr-FR">fr-FR</option>
<option data-id="42000200138" value="fr-ZA">fr-ZA</option>
<option data-id="42000258565" value="he-IL">he-IL</option>
<option data-id="42000200139" value="hu-HU">hu-HU</option>
<option data-id="42000200140" value="id-ID">id-ID</option>
<option data-id="42000200141" value="it-CH">it-CH</option>
<option data-id="42000200142" value="it-IT">it-IT</option>
<option data-id="42000200143" value="ja-JP">ja-JP</option>
<option data-id="42000200144" value="ko-KR">ko-KR</option>
<option data-id="42000272435" value="lt-LT">lt-LT</option>
<option data-id="42000272436" value="lv-LV">lv-LV</option>
<option data-id="42000258566" value="ms-MY">ms-MY</option>
<option data-id="42000200145" value="nb-NO">nb-NO</option>
<option data-id="42000235990" value="nl-BE">nl-BE</option>
<option data-id="42000200146" value="nl-NL">nl-NL</option>
<option data-id="42000200147" value="nn-NO">nn-NO</option>
<option data-id="42000200148" value="pl-PL">pl-PL</option>
<option data-id="42000200149" value="pt-BR">pt-BR</option>
<option data-id="42000200150" value="pt-PT">pt-PT</option>
<option data-id="42000290945" value="ro-RO">ro-RO</option>
<option data-id="42000200151" value="ru-RU">ru-RU</option>
<option data-id="42000275246" value="ru-UA">ru-UA</option>
<option data-id="42000200152" value="sv-SE">sv-SE</option>
<option data-id="42000200153" value="th-TH">th-TH</option>
<option data-id="42000200154" value="tr-TR">tr-TR</option>
<option data-id="42000272437" value="uk-UA">uk-UA</option>
<option data-id="42000200155" value="vi-VN">vi-VN</option>
<option data-id="42000200156" value="zh-CHS">zh-CHS</option>
<option data-id="42000200157" value="zh-CHT">zh-CHT</option>
<option data-id="42000200158" value="zh-CN">zh-CN</option>
<option data-id="42000258567" value="zh-HK">zh-HK</option>
<option data-id="42000258568" value="zh-TW">zh-TW</option>
<option data-id="42000181217" value="Other (please specify in description field)">Other (please specify in description field)</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_translator_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_translator_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_translator_role_877292]" /> Grant user(s) "Translator" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_reviewer_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_reviewer_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_reviewer_role_877292]" /> Grant user(s) "Reviewer" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_manager_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_manager_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_manager_role_877292]" /> Grant user(s) "Manager" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_customer_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_customer_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_customer_role_877292]" /> Grant user(s) "Customer" role // (Main role to validate content)
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_validator_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_validator_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_validator_role_877292]" /> Grant user(s) "Validator" role // (Specific role according the workflow)
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_seo_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_seo_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_seo_role_877292]" /> Grant user(s) "SEO" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_legal_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_legal_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_legal_role_877292]" /> Grant user(s) "Legal" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_final_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_final_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_final_role_877292]" /> Grant user(s) "Final" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_workspace_manager_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_workspace_manager_role_877292_42000181185" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_workspace_manager_role_877292]" /> Grant user(s) "Workspace Manager" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_workspaces_877292-label " for="helpdesk_ticket_cf_workspaces_877292">Workspace Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_workspaces_877292]" id="helpdesk_ticket_custom_field_cf_workspaces_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_group896950_877292-label " for="helpdesk_ticket_cf_group896950_877292">Group(s) name(s)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_group896950_877292]" id="helpdesk_ticket_custom_field_cf_group896950_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_requested_projects_on_wezen_platform_877292-label " for="helpdesk_ticket_cf_requested_projects_on_wezen_platform_877292">Name(s) of Project(s) to access</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_requested_projects_on_wezen_platform_877292]" id="helpdesk_ticket_custom_field_cf_requested_projects_on_wezen_platform_877292" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_nature_of_request_877292-label " for="helpdesk_ticket_cf_nature_of_request_877292">Nature of Request</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_nature_of_request_877292]" id="helpdesk_ticket_custom_field_cf_nature_of_request_877292"><option value="">...</option>
<option data-id="42000084943" value="User Account Deactivation">User Account Deactivation</option>
<option data-id="42000084944" value="Password Modification">Password Modification</option>
<option data-id="42000084945" value="Profile Information Update">Profile Information Update</option>
<option data-id="42000153161" value="Role Modification">Role Modification</option>
<option data-id="42000156270" value="User Training">User Training</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_source_language_877292-label " for="helpdesk_ticket_cf_source_language_877292">Source Language</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_source_language_877292]" id="helpdesk_ticket_custom_field_cf_source_language_877292"><option value="">...</option>
<option data-id="42000158785" value="en-GB">en-GB</option>
<option data-id="42000158841" value="en-US">en-US</option>
<option data-id="42000158784" value="fr-FR">fr-FR</option>
<option data-id="42000158842" value="Other (please specify in description field)">Other (please specify in description field)</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_target_language_877292-label " for="helpdesk_ticket_cf_target_language_877292">Target Language</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_target_language_877292]" id="helpdesk_ticket_custom_field_cf_target_language_877292"><option value="">...</option>
<option data-id="42000250263" value="ar-AE">ar-AE</option>
<option data-id="42000200164" value="ar-EG">ar-EG</option>
<option data-id="42000200165" value="ar-MA">ar-MA</option>
<option data-id="42000200166" value="da-DK">da-DK</option>
<option data-id="42000200167" value="de-AT">de-AT</option>
<option data-id="42000200168" value="de-CH">de-CH</option>
<option data-id="42000200169" value="de-DE">de-DE</option>
<option data-id="42000272438" value="ee-ET">ee-ET</option>
<option data-id="42000200170" value="el-GR">el-GR</option>
<option data-id="42000200171" value="en-GB">en-GB</option>
<option data-id="42000200172" value="en-US">en-US</option>
<option data-id="42000250816" value="en-ZA">en-ZA</option>
<option data-id="42000200173" value="es-AR">es-AR</option>
<option data-id="42000200174" value="es-CL">es-CL</option>
<option data-id="42000200175" value="es-CO">es-CO</option>
<option data-id="42000200176" value="es-ES">es-ES</option>
<option data-id="42000200177" value="es-MX">es-MX</option>
<option data-id="42000200178" value="es-PA">es-PA</option>
<option data-id="42000200179" value="es-PE">es-PE</option>
<option data-id="42000200180" value="es-UY">es-UY</option>
<option data-id="42000200181" value="fi-FI">fi-FI</option>
<option data-id="42000200182" value="fr-BE">fr-BE</option>
<option data-id="42000200183" value="fr-CA">fr-CA</option>
<option data-id="42000200184" value="fr-CH">fr-CH</option>
<option data-id="42000200185" value="fr-FR">fr-FR</option>
<option data-id="42000200186" value="fr-ZA">fr-ZA</option>
<option data-id="42000200187" value="hu-HU">hu-HU</option>
<option data-id="42000200188" value="id-ID">id-ID</option>
<option data-id="42000200189" value="it-CH">it-CH</option>
<option data-id="42000200190" value="it-IT">it-IT</option>
<option data-id="42000200191" value="ja-JP">ja-JP</option>
<option data-id="42000200192" value="ko-KR">ko-KR</option>
<option data-id="42000272439" value="lt-LT">lt-LT</option>
<option data-id="42000272440" value="lv-LV">lv-LV</option>
<option data-id="42000200193" value="nb-NO">nb-NO</option>
<option data-id="42000200194" value="nl-NL">nl-NL</option>
<option data-id="42000235991" value="nl-BE">nl-BE</option>
<option data-id="42000200195" value="nn-NO">nn-NO</option>
<option data-id="42000200196" value="pl-PL">pl-PL</option>
<option data-id="42000200197" value="pt-BR">pt-BR</option>
<option data-id="42000200198" value="pt-PT">pt-PT</option>
<option data-id="42000290946" value="ro-RO">ro-RO</option>
<option data-id="42000200199" value="ru-RU">ru-RU</option>
<option data-id="42000275247" value="ru-UA">ru-UA</option>
<option data-id="42000200200" value="sv-SE">sv-SE</option>
<option data-id="42000200201" value="th-TH">th-TH</option>
<option data-id="42000200202" value="tr-TR">tr-TR</option>
<option data-id="42000272441" value="uk-UA">uk-UA</option>
<option data-id="42000200203" value="vi-VN">vi-VN</option>
<option data-id="42000200204" value="zh-CHS">zh-CHS</option>
<option data-id="42000200205" value="zh-CHT">zh-CHT</option>
<option data-id="42000200206" value="zh-CN">zh-CN</option>
<option data-id="42000200207" value="zh-HK">zh-HK</option>
<option data-id="42000200208" value="zh-TW">zh-TW</option>
<option data-id="42000158906" value="Other (please specify in description field)">Other (please specify in description field)</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_translator_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_translator_role_877292_42000084752" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_translator_role_877292]" /> Grant user(s) "Translator" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_reviewer_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_reviewer_role_877292_42000084752" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_reviewer_role_877292]" /> Grant user(s) "Reviewer" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_manager_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_manager_role_877292_42000084752" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_manager_role_877292]" /> Grant user(s) "Manager" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_customer_role_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_customer_role_877292_42000084752" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_customer_role_877292]" /> Grant user(s) "Customer" role // (Main role to validate content)
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_grant_users_workspace_manager_role482468_877292]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_grant_users_workspace_manager_role482468_877292_42000084752" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_grant_users_workspace_manager_role482468_877292]" /> Grant user(s) "Workspace Manager" role
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_requester_workspace_on_wezen_platform_877292-label " for="helpdesk_ticket_cf_requester_workspace_on_wezen_platform_877292">Workspace Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_requester_workspace_on_wezen_platform_877292]" id="helpdesk_ticket_custom_field_cf_requester_workspace_on_wezen_platform_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_group_877292-label " for="helpdesk_ticket_cf_group_877292">Group(s) name(s)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_group_877292]" id="helpdesk_ticket_custom_field_cf_group_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_requested_project_on_wezen_platform_877292-label " for="helpdesk_ticket_cf_requested_project_on_wezen_platform_877292">Name(s) of Project(s)</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_requested_project_on_wezen_platform_877292]" id="helpdesk_ticket_custom_field_cf_requested_project_on_wezen_platform_877292" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_configuration_type_877292-label " for="helpdesk_ticket_cf_configuration_type_877292">Configuration Type</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_configuration_type_877292]" id="helpdesk_ticket_custom_field_cf_configuration_type_877292"><option value="">...</option>
<option data-id="42000190617" value="New Project Creation">New Project Creation</option>
<option data-id="42000190615" value="Translation Memory Import / Export">Translation Memory Import / Export</option>
<option data-id="42000190616" value="Term Base Import / Export">Term Base Import / Export</option>
<option data-id="42000204556" value="Codex Script Configuration">Codex Script Configuration</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_workspace_877292-label " for="helpdesk_ticket_cf_workspace_877292">Workspace Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_workspace_877292]" id="helpdesk_ticket_custom_field_cf_workspace_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_project_name_on_wezen_platform_877292-label " for="helpdesk_ticket_cf_project_name_on_wezen_platform_877292">Project Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_project_name_on_wezen_platform_877292]" id="helpdesk_ticket_custom_field_cf_project_name_on_wezen_platform_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_repetition_scope_877292-label " for="helpdesk_ticket_cf_repetition_scope_877292">Repetition Scope</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_repetition_scope_877292]" id="helpdesk_ticket_custom_field_cf_repetition_scope_877292"><option value="">...</option>
<option data-id="42000248172" value="None">None</option>
<option data-id="42000248173" value="Task">Task</option>
<option data-id="42000248174" value="Resubmission">Resubmission</option>
<option data-id="42000248175" value="Project">Project</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_translation_memory_name_877292-label " for="helpdesk_ticket_cf_translation_memory_name_877292">Translation Memory Name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_translation_memory_name_877292]" id="helpdesk_ticket_custom_field_cf_translation_memory_name_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_tm_start_date_optional_877292-label " for="helpdesk_ticket_cf_tm_start_date_optional_877292">TM Start Date (optional)</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][cf_tm_start_date_optional_877292]" id="helpdesk_ticket_custom_field_cf_tm_start_date_optional_877292" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="M d, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_term_base_name_877292-label " for="helpdesk_ticket_cf_term_base_name_877292">Term Base Name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_term_base_name_877292]" id="helpdesk_ticket_custom_field_cf_term_base_name_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_codex_repository_name_877292-label " for="helpdesk_ticket_cf_codex_repository_name_877292">Codex Repository Name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_codex_repository_name_877292]" id="helpdesk_ticket_custom_field_cf_codex_repository_name_877292" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_nature_of_the_issue_877292-label " for="helpdesk_ticket_cf_nature_of_the_issue_877292">Nature of the issue</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_nature_of_the_issue_877292]" id="helpdesk_ticket_custom_field_cf_nature_of_the_issue_877292"><option value="">...</option>
<option data-id="42000084925" value="Platform unavailable">Platform unavailable</option>
<option data-id="42000084927" value="Display issue">Display issue</option>
<option data-id="42000084928" value="Performance issue">Performance issue</option>
<option data-id="42000084929" value="Other">Other</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_url_877292-label " for="helpdesk_ticket_cf_url_877292">URL of the page on which the incident occured</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_url_877292]" id="helpdesk_ticket_custom_field_cf_url_877292" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_browser_os_877292-label " for="helpdesk_ticket_cf_browser_os_877292">Your Browser / Operating System</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_browser_os_877292]" id="helpdesk_ticket_custom_field_cf_browser_os_877292" />
            </div> 
                  </div>

Description (Please write in English)

+ Attach a file

Cancel