General 3

• What is Wezen Helpdesk for?
• Wezen Helpdesk User Guide
• Wezen Roles and Permission

Support Requests 3

• User Onboarding Request
• Change Password Request
• Profile Information Update

Release Notes 36

• 12.2 Wezen Release note
• 12.1 Wezen Release note
• 12.0 Wezen Release note
• 11.7 Wezen update - Release Notes - January 12, 2024
• 11.6 Wezen update - Release Notes - November 8, 2023

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Rigel Useful Articles 25

• Best practices & tips for Rigel
• How to use filters in the Tasks screen
• Translation Studio Overview
• How to assign tasks
• How to save filters and share them: Views in Tasks Screen

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General 11

• How do I log in to Wezen?
• Optimal Experience with Google Chrome Web Browser / Display Issues
• How to Reset Password
• Wezen Notifications
• How to troubleshoot issues by yourself: a few tips

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Role Management 0

Workspaces 6

• What is a workspace?
• How to manage resources of a workspace
• How to manage members of a workspace
• How to manage groups of a workspace
• How to quickly setup a new project

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Wezen Translation Memory 2

• Memory - Auto-cleaning feature
• Using the Search & Replace Feature in the Memory Module

Wezen Termbase 1

• How to create or edit terms the Termbase Management Interface

General 0

Write Studio 0

Templates 0

Copies 1

• How to export copies as .xlsx files from a book

Linguistic Producers: Wezen e-learnings 1

• Wezen Training - Linguistic Producer (2024)

Managers: Wezen e-learnings 3

• Wezen Training - Manager (2024)
• Wezen Training - Codex (2024)
• Wezen Training - Memory and Term base (2024)

Customers: Wezen e-learnings 1

• Wezen Training - Basics for Customers (2024)

For all users: Wezen e-learnings 1

• Wezen 101 (2024)