If you experience issues with Wezen, please make sure you are using Google Chrome as a browser. Our app is best optimized for use with Google Chrome. 


You may also try the following quick solutions:


Incognito Mode


Steps

  1. On your computer, open chrome. (Press ctrl + shift +n)
  2.  Re-login on Wezen instance that you're trying to access


    

Clear Cache


Steps

  1. On your computer, open chrome
  2. On the url bar look for padlock button then go to cookies then press remove then press done. Please refer to the gif below.



Alternative Browsers


We would also recommend you to use other browsers if you're still experiencing difficulties with chrome.

(e.g. Brave Browser, Mozilla Firefox.)

Brave


Mozilla Firefox


                                       

Note: If these solutions did not work, please log a ticket on helpdesk.wezen.com