General 3

• What is Wezen Helpdesk for?
• Wezen Helpdesk User Guide
• Wezen Roles and Permission

Support Requests 3

• User Onboarding Request
• Change Password Request
• Profile Information Update

Release Notes 36

• 12.2 Wezen Release note
• 12.1 Wezen Release note
• 12.0 Wezen Release note
• 11.7 Wezen update - Release Notes - January 12, 2024
• 11.6 Wezen update - Release Notes - November 8, 2023

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Rigel Useful Articles 25

• Best practices & tips for Rigel
• How to use filters in the Tasks screen
• Translation Studio Overview
• How to assign tasks
• How to save filters and share them: Views in Tasks Screen

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General 11

• How do I log in to Wezen?
• Optimal Experience with Google Chrome Web Browser / Display Issues
• How to Reset Password
• Wezen Notifications
• How to troubleshoot issues by yourself: a few tips

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Role Management 0

Workspaces 6

• What is a workspace?
• How to manage resources of a workspace
• How to manage members of a workspace
• How to manage groups of a workspace
• How to quickly setup a new project

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General 14

• Wezen Translate: An Introduction
• How to configure a project?
• How to configure the Correlations Mechanism Context Scope
• How to configure segmentation of source content on your project
• Wezen Translate Glossary

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Translation Tasks 10

• What are the different statuses of translation tasks
• Correlations Mechanism - Translations Anticipation
• PostEdition Status
• What is a resubmission?
• How to assign translation tasks to myself using auto-assignation button (before Rigel version)

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CAT Tools 7

• Translation Memory Interface
• Term Base Interface
• QA Warnings
• QA Errors
• How to configure Machine Translation on a project

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Translation Studio 17

• Translation Studio Widgets
• Translation Studio Buttons and Shortcuts
• What are the different statuses a segment can have?
• How to filter segments within a task in the Studio
• How to merge segments in the Studio

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Analysis 2

• New Wezen analysis system
• Analysis data export

Wezen Translation Memory 2

• Memory - Auto-cleaning feature
• Using the Search & Replace Feature in the Memory Module

Wezen Termbase 1

• How to create or edit terms the Termbase Management Interface

General 0

Write Studio 0

Templates 0

Copies 1

• How to export copies as .xlsx files from a book

API 0

Codex 15

• Wezen Codex Overview
• How to import a file on Codex
• How to export a file from Codex
• Codex | Frequently asked questions
• How to send files for translation using scripts | Codex Profiles

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Salesforce Commerce Cloud Connector 3

• How to export content for translation from Salesforce Commerce Cloud to Wezen?
• Leverage the Translation Dashboard to Follow-up Translations
• How to import translation back into Salesforce Commerce Cloud?

Wezen Live Preview 1

• Wezen Live Preview - Manual Installation

Linguistic Producers: Wezen e-learnings 1

• Wezen Training - Linguistic Producer (2024)

Managers: Wezen e-learnings 3

• Wezen Training - Manager (2024)
• Wezen Training - Codex (2024)
• Wezen Training - Memory and Term base (2024)

Customers: Wezen e-learnings 1

• Wezen Training - Basics for Customers (2024)

For all users: Wezen e-learnings 1

• Wezen 101 (2024)